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Projects

Projects are the core organizational unit in UserLens Insights. Each project represents a distinct user research study, containing all the hypotheses, tasks, participants, sessions, documents, and analytics for that study. Projects support both moderated and unmoderated research modes.

How it works

When you create a project, you define its basic properties including name, description, research mode (moderated or unmoderated), and timeline. The project then serves as a container for all research activities. Projects progress through lifecycle statuses: Draft, Planning, Active, Completed, and Archived.

Each project maintains its own set of research questions, hypotheses, tasks, participant pool, session data, and documents. Project settings control session behavior including recording options (camera, microphone), session messages displayed to participants, and post-session survey configuration.

Project modes

ModeDescriptionUse Case
ModeratedFacilitator-led sessions with real-time interaction.In-depth interviews, usability testing with think-aloud protocol.
UnmoderatedSelf-guided participant sessions.Large-scale task completion studies, remote testing.

Projects integrate with Teams for organizational grouping and access control. The Dashboard provides an overview of all projects grouped by status. Projects can be duplicated to reuse research setups, and moved between teams. All other features (Participants, Tasks, Hypotheses, Sessions, Documents, Analytics) operate within the context of a specific project.